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Account Executive – Responsibilities

Account Executives will be required to complete the following Responsibilities within their role.

NEW BOOKINGS – RESPONSIBILITIES: 

  • Attend online discovery meetings with prospects, building rapport, and identifying their needs
  • Attend in-person commitments on an as-needed basis, including but not limited to conferences, trade shows, award ceremonies, customer meetings, etc.
  • Perform demand generation activities such as outbound email, LinkedIn messaging, and phone calls to create prospective customer pipeline
  • Educate prospective customers on our products, services, and value proposition
  • Demonstrate our AI platform’s features and functions in a polished and effective way
  • Oversee evaluation phase “proofs of concept” and “pilots” with prospects who require it
  • Maintain communication and deepen relationships with prospects during evaluation phase(s)
  • Provide responsive service to the prospect and ensure their satisfaction with the evaluation
  • Maintain accurate records of customer interactions and sales activities in our CRM system
  • Negotiate and close finalized sales contracts (addressing all pricing and legal considerations)
  • Meet sales quotas in terms of the number and amount of closed deals
  • Continuously improve sales techniques, product knowledge, and effectiveness 
  • Collaborate with other sales and marketing team members to implement sales strategies 

EXPANSION BOOKINGS – RESPONSIBILITIES: 

  • Develop new and maintain existing relationships with key stakeholders in existing customer accounts
  • Identify opportunities for upselling and cross-selling based on client needs and business objectives
  • Educate prospective customers on new products, services, and value proposition
  • Work with marketing team to develop effective messaging to showcase upsell and cross-sell offerings
  • Conduct meetings with customers to discuss their objectives and opportunities for expansion sales
  • Maintain accurate records of customer interactions and sales activities in our CRM system
  • Negotiate and close finalized contracts and pricing with customers to maximize expansion sales
  • Collaborate with the customer success teams to ensure successful onboarding of the new offerings
  • Meet sales quotas in terms of the number and size of closed deals for expansion sales
  • Continuously improve sales techniques, product knowledge, and effectiveness

RENEWAL BOOKINGS – RESPONSIBILITIES: 

  • Maintain strong relationships with customers to enhance customer satisfaction and retention
  • Manage contract renewals for existing customers, including negotiation and prep of renewal contracts
  • Identify upsell and cross-sell opportunities during the renewal process to increase revenue
  • Proactively engage with clients to understand their business objectives, challenges, and requirements
  • Ensure compliance with contractual terms and adherence to company policies and procedures
  • Maintain accurate records of customer interactions and sales activities in our CRM system
  • Negotiate and Close finalized sales contracts (addressing all pricing and legal considerations)
  • Meet sales quotas in terms of the number and amount of closed deals
  • Continuously improve sales techniques, product knowledge, and effectiveness
  • Collaborate with other sales and marketing team members to implement sales strategy
Send Us Your Resume
  • 2010 Valley View Ln #320, Dallas, TX 75234, USA
  • sales@deepcognition.ai
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