Artificial Intelligence. Real Results.

Intelligent Document Processing Solutions

  • Products
    • PaperEntry AI
  • Solutions
    • Customs Brokerage
    • Government Document Automation
  • Resources
    • Case Studies
    • Security and Trust
    • Videos
    • Blog
    • Partners & Integrations
    • Privacy Policy
  • Company
    • Why Deep Cognition
    • Careers
    • About Us
    • Contact Us
  • SCHEDULE DEMO

Account Manager – Responsibilities

Account Managers will be required to complete the following Responsibilities within their role. These are subject to the evolving needs of the business.

Deal Management:

  • Monitor and update JIRA (or other agreed upon delivery management tool) for ongoing deals, ensuring accurate and up-to-date information is provided to the product and sales teams.
  • Review the status of ongoing deals and set priorities based on client and company objectives.
  • Conduct relationship mapping within deals to ensure key decision makers are engaged throughout the delivery process, facilitating full adoption.
  • Quality assurance checks for software and service excellence during the sales cycle and post-sale delivery stage will be performed to ensure that a successful and polished product is presented to the customer.
  • Conduct Quarterly Business Reviews with customers to showcase value creation / benefit realization

Client Communication:

  • Respond promptly to client requests, demonstrating a high level of responsiveness.
  • Proactively engage with clients to address any ad hoc requests or inquiries, maintaining a high level of client satisfaction.

Client Meetings/Calls:

  • Schedule and coordinate client meetings or calls.
  • Lead client calls, focusing on addressing their specific needs, answering questions, and providing insight into product updates.
  • Prepare and send pre-meeting emails for scheduled calls, setting clear agendas and expectations.
  • Send out post-meeting emails summarizing discussions and outlining next steps, ensuring clarity and accountability.

Internal Team Collaboration:

  • Account Managers will be expected to work closely with sales account executives and the product and technology team. 
  • Sales will define what the customer needs, their expectations and commercial agreement details.
  • Product and technology will define the product features and development timeline of both the core product and any onboarding / integration timelines for the customer. 
  • The account manager will be responsible for onboarding, training and supporting delivery of the customer’s needs. The account manager plays an integral role in between sales and product/technology. 

Send Us Your Resume
  • 2010 Valley View Ln #320, Dallas, TX 75234, USA
  • sales@deepcognition.ai
Digital Marketing by
Copyright 2025 © Deep Cognition
Privacy Policy
Copyright 2025 © Deep Cognition