Today’s fast-paced global trade environment requires customs brokerage firms to process an increasing volume of complex documents efficiently and accurately. The challenge lies not just in managing this workload but also in minimizing errors, reducing costs and staying competitive on top of it.
Generative artificial intelligence (AI) offers groundbreaking intelligent document processing (IDP) solutions that empower organizations to rapidly extract, organize and contextualize data into a usable, structured document.
Mandeep Kumar, co-founder and CTO of Deep Cognition, highlighted the transformative potential of generative AI in document workflow automation, saying it’s a game-changer for businesses looking to stay ahead of the competition.
“Generative AI isn’t just about automating data entry,” Kumar said. “It’s about empowering businesses to excel in an increasingly digital world.
“With its ability to handle any document type in any format, platforms like PaperEntry AI unlock new possibilities for efficiency and growth that haven’t been available until now.“
From extracting data from bills of lading, commercial invoices and custom paperwork to ensuring accuracy across documents, AI-powered document automation enables organizations to do more with less.
Generative AI in Intelligent Document Processing
Are manual data entry processes slowing down your freight operations?
The freight industry’s continued reliance on manual processes often results in document backlogs, which lead to delayed shipments and missed opportunities for cost savings and revenue growth.
Intelligent document processing solutions replace inefficient, error-prone and costly manual processes. Unlike traditional AI document processing, generative AI goes beyond simple text recognition. Generative AI document automation software employs advanced technologies, such as Natural Language Processing (NLP) and Large Language Models (LLM), to understand and extract relevant data with remarkable accuracy.
With the best intelligent document processing solutions, you can perform a range of actions that vary in complexity.
Simple tasks include:
- Recognizing a document
- Parsing dates and numbers
- Extracting information
More complex document automation actions include:
- A nuanced understanding of language and context
- Linking information
- Multilingual line and table extraction
- Automatic post-processing
Evidently, the speed, capacity, accuracy and cost savings delivered by AI document processing are nearly impossible to resist. The adoption of document automation software is expected to accelerate even more as generative AI powers big leaps forward in intelligent document processing capabilities and ease of implementation.
According to Kumar, generative AI document automation software will continue to redefine intelligent document processing for modern customs brokers and freight forwarders across the globe.
“Choosing the best intelligent document processing solutions powered by generative AI isn’t just a decision,” Kumar said. “It’s a strategic move towards efficiency and innovation.”
Businesses are unlocking a new domain of possibilities by seamlessly integrating AI document automation into workflows.
AI-Powered Document Workflow Automation Cases
Automating Data Entry
AI-powered document automation software minimizes human errors in data entry and extraction processes. Automating data entry enhances data accuracy and standardizes data preparation.
Consider the case of a leading logistics company operating in Sydney, Brisbane and Melbourne.
THE CHALLENGE
With the rise in eCommerce sales of essential goods such as medical supplies during the pandemic, the company faced immense pressure to deliver within the specified timelines with fewer resources to scope. However, with the “Great Resignation” looming at the time, the logistics firm could not employ more staff or increase operating expenses to meet the operation demands.
Relying on manual data entry resulted in wasted time, costly data processing and inefficient customs invoice processes.
THE SOLUTION
Through document processing AI integration, data entry processes that took 3-4 hours were completed in 2-3 minutes with 99% accuracy. This resulted in 432 hours saved and $3,433 cost savings during the first month of implementation.
Document Pipeline Automation
Billions of documents are processed in freight forwarding. Using manual labor or even traditional document automation to process documents, such as purchase orders, delivery receipts and invoices, is expensive and error-prone.
AI document processing optimizes end-to-end processes and document handling workflows at scale, accelerating data consumption and summarization.
Let’s explore the case of Savino Del Bene – South Africa, a global logistics and supply chain management company.
THE CHALLENGE
Savino Del Bene — South Africa dedicated 80% of its time to manual data entry and extraction tasks. Manually processing more than 50,000 commercial invoices per year for 2K+ suppliers proved tedious and expensive.
Besides wasting valuable resources, manual data entry processes resulted in the inaccuracy of captured data.
THE SOLUTION
To automate its highly complex data entry, the company integrated PaperEntryAI, one of today’s best intelligent document processing solutions, into its end-to-end process. This document processing AI integration demonstrated remarkable time and cost savings:
- 11X faster document processing
- 20,000 pages processed per month
- $100K+ projected monthly savings
Logistics Compliance
Customs compliance entails accurate and complete documentation throughout the supply chain process. By embracing AI-powered intelligent document processing solutions, you improve your operations’ efficiency, accuracy and transparency.
In addition, document automation facilitates faster decision-making, which empowers organizations to navigate regulatory complexities and mitigate compliance risks.
Let’s examine the case of Super Cargo, a leading logistics company providing transportation and handling solutions for vehicles and cargo across the Mediterranean.
THE CHALLENGE
Super Cargo receives over 4,000 invoices per month and uses traditional electronic data interchange (EDI) to automatically enter 40% of the data it obtains from suppliers. The company needed AI-powered intelligent document processing solutions to help with the remaining 60% of the data that was not obtained through EDI.
THE SOLUTION
Super Cargo implemented AI-powered document automation software to automatically extract, process and send data from the invoices to its information system. Through document processing AI integration, the company was able to process:
- 30K+ fare invoices
- 46K+ freight pages
- 50K+ fare/travel information
Not only did AI document automation save 30 person months, but the accuracy of the extracted information also helped Super Cargo apply control rules that improved commercial practices and policies.
Introducing PaperEntry AI: The Future of Document Automation
From automating data entry to real-time analysis and decision-making, AI document automation is reshaping the way workflows operate.
PaperEntry AI isn’t just another data entry tool; it’s a game-changer for businesses looking to stay ahead in today’s competitive landscape.
“With its unparalleled accuracy and adaptability, PaperEntry AI sets a new standard for document automation,” Kumar said.
Here are the key aspects that make PaperEntry AI one of the best intelligent document processing solutions:
- Any document, any format, no templates
- Generative AI – Large language models (LLM)
- No model training or training data required
- Multilingual line and table extraction
- Quick and easy integration
With a proven track record of delivering up to 99% accuracy and 90%+ time savings, PaperEntry AI enhances operational efficiency and enables businesses to focus on strategic activities that drive operational growth.
Schedule a discovery demo with Deep Cognition to discuss your document automation requirements and explore the features of PaperEntry AI.